Programming Languages

Why is my website not able to send mail?

The sender address must match your hosting package's domain for PHP mail to work.

1 min read Updated 11 Apr 2026 Guide 5 of 6
On this page 2 sections
  1. Problem
  2. Solution

Problem

Websites unable to send mail often face issues related to sender address configuration.

Solution

The 'Sender' address for your message must match the domain name of the website used to send the message. Messages will fail to send if the header uses a domain not assigned to your hosting package.

Recommendation: The support team suggests contacting them if email delivery problems persist after verifying domain alignment.

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