How can we help you?

Content Delivery Network setup, statistics, and caching.

• CDN Statistics
• Do I need caching plugins in addition to the CDN?
• How do I use the CDN?

WordPress hosting, tools, configuration, and troubleshooting.

• Do you offer WordPress CLI?
• Do you support WordPress Network (Multisite)?
• How do I reset my WordPress user password?

MySQL, MariaDB, phpMyAdmin, and database management.

• Can I set my database hostname as 'localhost'?
• Can I view my FTP, email address, or database passwords?
• How do I create a MySQL database?

Domain registration, transfers, DNS, nameservers, and domain management.

• Are there any restrictions on the domain name I can register?
• How can I create a subdomain?
• How can I tell if DNS has propagated for me?

Email setup, configuration, SMTP, IMAP, webmail, and troubleshooting.

• Can I add SPF records for my domain name?
• Can I use 'mail.domain' in my mail client?
• How can I change my mailbox password?

FTP access, hostnames, file uploads, and troubleshooting.

• I can't connect via FTP, what can I do?
• How do I connect via FTP?
• How do I upload a large file via FTP?

Email migrations, mailbox renaming, and migration tools.

• Can I import contacts into Webmail?
• Can I rename a mailbox?
• Does the email migration delete any emails?

PHP versions, configuration, Composer, and server-side language support.

• Can I change my website's PHP configuration?
• How do I change PHP version?
• Is ionCube PHP Loader installed?

SSH access setup, key generation, and command-line operations.

• How do I connect via SSH on a Mac?
• How do I connect via SSH using 2FA?
• How do I connect via SSH?

SSL certificate activation, installation, and HTTPS configuration.

• Can I install a third-party certificate?
• Can I use an A record to get the free SSL certificate?
• How can I generate a Certificate Signing Request (CSR)?

General web hosting features, performance, backups, and platform guides.

• Are you PCI compliant?
• Can I enable GZIP Web Server Compression?
• Can you update the version of cURL on your webservers?