New packages receive default DNS automatically, but customers migrating existing domains with custom DNS need to add those records first to ensure seamless transitions.
Common Use Case: MX records are the most common custom DNS that may want to be kept following a migration and should be added through the control panel before nameserver changes.
Steps to Add Custom DNS
- Access your control panel
- Find your package
- Select the "Manage DNS" option
- Input custom DNS records (referencing your previous host's configuration for accuracy)