Web Hosting

Are you PCI compliant?

Yes, Mandraled Hosting servers are fully PCI compliant and use ISO 27001-approved data centres.

Can I enable GZIP Web Server Compression?

GZIP compression is enabled by default on all Mandraled Hosting plans.

Can you update the version of cURL on your webservers?

cURL appears outdated but security fixes are backported to keep it secure.

Do you disallow any WordPress plugins?

Some plugins are not permitted on the WordPress platform due to resource consumption.

How can I modify my hosts file?

Edit your hosts file to test a site before making real DNS changes.

How do I find the IP address of a hosting package?

Find the IPv4 and IPv6 addresses for your hosting package in the control panel.

How do I set up a cron job?

Create automated scheduled tasks (cron jobs) in the Mandraled control panel.

How do I use the File Permissions Checker?

View and fix file permission issues using the File Permissions Checker tool.

How do I use the Website Malware Scanner?

Mandraled runs daily malware scans — learn how to check and clean infected files.

How do I use traceroute?

Run traceroute on Windows, macOS, and Linux to diagnose network routing issues.

How do I view the most recent backups from Timeline Backups?

View and restore from automatic daily backups stored for 30 days.

Is ImageMagick supported?

ImageMagick is available on Mandraled Hosting but the PHP extension is not.

Is Sellerdeck supported on your platform?

Yes, Sellerdeck ecommerce is fully supported on Mandraled Hosting.

Should I choose a Linux or Windows hosting package?

Choose Linux for PHP/WordPress sites, Windows for ASP.NET or Microsoft SQL.

Temporary URLs: what are they, and what are they used for?

Temporary URLs let you preview your site before pointing DNS to Mandraled.

What do I do if a site is in breach of the Acceptable Use Policy?

How to report a site that may be violating Mandraled's Acceptable Use Policy.

What is the IP address my site uses for external connections?

The outbound IP addresses used by websites and cron jobs on Mandraled Hosting.

Why am I seeing an \"Upgrade to PRO\" message in Web Builder?

Contact support to be moved to the Kopage Pro Server at no cost.