How can we help you?

Domain Names · 1 min read How do I add custom DNS before I use your nameservers? New packages receive default DNS automatically, but customers migrating existing domains with custom DNS need to add those records first to ensure seamless transitions. Common Use Case: MX records are the most… Domain Names · 1 min read Where can I view the nameservers of a domain? …nd locating the desired domain, then choosing "Manage" Selecting the "Nameservers" icon to view current nameserver assignments Nameserver changes usually take between 6–8 hours — but can take up to 24 hours to… SSL Certificates · 1 min read Can I use an A record to get the free SSL certificate? …ary SSL certificate, your website(s) must utilise Mandraled Hosting's nameservers. The SSL certificates are installed locally to the Mandraled Hosting platform, establishing a direct dependency between nameserv… Domain Names · 1 min read What is a nameserver? …such as 'example.com'). When users enter a domain into their browser, nameservers translate that human-readable name into the numerical IP address required to locate the website. How It Works When accessing 'ww… FTP · 1 min read Why do DNS changes take 24-48 hours to propagate? Each domain has at least two nameservers assigned to it that hold the domain's records. When a server worldwide queries the nameservers for DNS records, it will most often take a local copy of the DNS record. T… Domain Names · 1 min read How can I use DNS to verify my domain with Google Search Console? …domain. The recommended approach for those using Mandraled's StackDNS nameservers is to add Google's verification code as a TXT record. Instructions Navigate to the "Manage DNS" section of your control panel Lo… Domain Names · 1 min read How can I tell if DNS has propagated for me? …ecially after creating new hosting, updating DNS records, or changing nameservers. SSL Certificates · 1 min read How do I activate my free SSL? …certificate. Activation requires pointing your domain to Mandraled's nameservers first. Activation Steps Access Manage Services and select Manage Hosting Choose "Manage" on your desired hosting package Under S… Email · 1 min read How do I add a DKIM record? …r (any identifier you prefer) Select Add Signature If using Mandraled nameservers, the DNS record is added automatically Advanced Options Selector: Unique identifier for the DKIM record Canonicalization: Choose… Email · 1 min read How do I stop emails going to junk? …nerating a signature. The system automatically creates DNS records if nameservers are hosted with Mandraled. Junk Mail Filters For incoming emails, users can adjust filtering sensitivity levels and whitelist sp… Domain Names · 1 min read My www.domain.com doesn't work but domain.com works fine — what's up? …lookups that retrieve the correct IP address. If using the provider's nameservers, this typically takes no longer than one hour. Web Hosting · 1 min read Temporary URLs: what are they, and what are they used for? …, verifying functionality via the temporary URL, and finally pointing nameservers to Mandraled. This allows teams to check the site works at Mandraled Hosting via the temporary URL before making DNS changes. Cl…