Help centre
How can we help you?
Step-by-step guides for hosting, domains, email, SSL and more — written by the team that runs your servers.
Search results
19 articles for “DNS”
Domain Names
·
1 min read
How do I add custom DNS before I use your nameservers?
New packages receive default DNS automatically, but customers migrating existing domains with custom DNS need to add those records first to ensure seamless transitions. Common Use Case: MX records are the most…
Domain Names
·
1 min read
How can I tell if DNS has propagated for me?
…ress displayed in the Mandraled Hosting control panel. If they match, DNS has propagated correctly. Mismatches typically indicate ongoing propagation, especially after creating new hosting, updating DNS records…
FTP
·
1 min read
Why do DNS changes take 24-48 hours to propagate?
…domain's records. When a server worldwide queries the nameservers for DNS records, it will most often take a local copy of the DNS record. This means future lookups can use the cached answer rather than queryin…
Domain Names
·
1 min read
How can I use DNS to verify my domain with Google Search Console?
…our domain. The recommended approach for those using Mandraled's StackDNS nameservers is to add Google's verification code as a TXT record. Instructions Navigate to the "Manage DNS" section of your control pane…
Domain Names
·
1 min read
What is domain propagation?
DNS propagation defines the process of updating information across the internet. There are two forms of DNS propagation: the first is the changes made to the DNS zone and the second is the changes made to WHOIS…
Email
·
1 min read
How do I add SRV records for Office 365?
Users can locate the DNS management tool through two paths: For domains registered with Mandraled: via the "Manage Domains" section For domains assigned to hosting packages: through "Manage Hosting" → select pa…
Domain Names
·
1 min read
How do I configure G Suite (Google Apps) for my domain?
Mandraled's control panel provides automatic DNS record configuration for G Suite setup on your domain. Steps Access hosting.mandraled.com and select 'Manage hosting' Choose your hosting package and click 'Mana…
Web Hosting
·
1 min read
How can I modify my hosts file?
The hosts file on your computer allows you to override DNS settings for specific domains. This is a great way to test the site ahead of changing real DNS. Basic Format: XX.XX.XX.XX domain.tld www.domain.tld Ope…
Domain Names
·
1 min read
My www.domain.com doesn't work but domain.com works fine — what's up?
…periencing this issue after a website update or new package creation, DNS propagation delay is the likely culprit. The problem typically resolves within hours. Root Cause Explanation Your DNS resolvers have the…
Web Hosting
·
1 min read
Temporary URLs: what are they, and what are they used for?
…ain, the hosting package won't be connected to a live domain name via DNS, so to view the files you've uploaded to the site you can use the temporary URL. Users can preview content on servers like stackstaging.…
Domain Names
·
1 min read
What is a nameserver?
…like a phonebook for the internet. Key Function The nameserver stores DNS records for domains (such as 'example.com'). When users enter a domain into their browser, nameservers translate that human-readable nam…
FTP
·
1 min read
I can't connect via FTP, what can I do?
…ux/Windows or wordpressftp.yourdomain.com for WordPress platforms. 2. DNS CNAME Records: A CNAME record must exist pointing ftp.yourdomain.com to the appropriate Mandraled FTP hostname. DNS changes can take rou…
Migrations
·
1 min read
Will the email migration tool cause downtime to mail?
No email downtime occurs during migration. It doesn't affect DNS or the ability to send or receive emails: it simply performs an IMAP sync to move emails from one server to another. The Migration Process Uses I…
Email
·
1 min read
Can I add SPF records for my domain name?
…viders like Gmail and Outlook. Implementation Instructions Access the DNS Management interface (via Manage Domains for registered domains, or Manage Hosting section for hosted domains) Complete the three input…
Email
·
1 min read
How do I add a DKIM record?
…you prefer) Select Add Signature If using Mandraled nameservers, the DNS record is added automatically Advanced Options Selector: Unique identifier for the DKIM record Canonicalization: Choose "Relaxed" if ema…
Email
·
1 min read
How do I add another server to an SPF record?
…cord. Solution: Add multiple includes within the TXT record in Manage DNS. Each include is separated by a space. Mandraled's default SPF record: v=spf1 include:spf.stackmail.com a mx -all Examples by Provider G…
Web Hosting
·
1 min read
How do I find the IP address of a hosting package?
…Key Note: In general it's only the IPv4 address you'll need for most DNS management purposes.
Email
·
1 min read
How do I stop emails going to junk?
…elector, and generating a signature. The system automatically creates DNS records if nameservers are hosted with Mandraled. Junk Mail Filters For incoming emails, users can adjust filtering sensitivity levels a…
FTP
·
1 min read
What are the FTP hostnames?
…access the File Transfer Protocol (FTP) service before pointing your DNS to Mandraled Hosting, you can use the hostname of their FTP service directly. FTP Hostnames Standard (Linux and Windows): ftp.mandraled.…
Still stuck?
Talk to a real human.
Our Thoothukudi team answers hosting, domain and email questions themselves — no bots, no scripts.