Email

I've reached my mailbox quota size. What can I do?

Options for when your mailbox is full — increase storage or clean up old emails.

1 min read Updated 11 Apr 2026 Guide 14 of 25
On this page 2 sections
  1. Checking Mailbox Usage
  2. Solutions

Checking Mailbox Usage

Log into hosting.mandraled.com, navigate to Email Accounts, and view the usage display next to your mailbox.

Solutions

Add Storage Capacity: You can increase the size of your mailbox in 10GB increments by ordering a Mailbox Quota Addon from the Mailbox Usage page.

Clean Trash Folder: Deleted emails occupy server space until permanently removed. Most mail clients offer options like "Empty Trash" or "Erase Deleted Items" to free this space.

Remove Sent Messages: Deleting your sent items will not mean they are deleted from the recipients' mailbox, just the mailbox they were sent from. Users can selectively delete or bulk-clear sent items.

The guide emphasises that permanently deleting items from trash means they cannot be recovered.

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